04/27/26 – 2026 Continuity Insights Management Conference, Phoenix, AZ – Session F2: Rethink Maturity, Measure Better with Fiona Raymond-Cox and Victor Vela @ 3:45PM MST, program details HERE | For additional RCC news and articles click on the top menu News link.
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About Raymond-Cox Consulting
We plan for the unpredictable events that can derail your business. Guiding you through these difficult questions: What are the biggest risks your company faces? How will you maintain operations when one of your facilities is inaccessible, systems fail, your supply chain is disrupted, or you have insufficient staff to run your business? What about minimizing expenses and losses during a crisis? We offer a planned response for disasters and crises that is seamless and secure for your customers and employees. Serving as a trusted advisor to each client, we deliver exceptional personalized service.
What We Do
We develop effective crisis management and business continuity programs that protect your staff, safeguard corporate assets, and restore functions quickly when an emergency strikes. We listen and observe to tailor our work to the needs of each client and ensure success, not just today, but as our clients’ businesses grow and change. We deliver all hazard plans – it is not the incident but its impact that is important. We focus on building resilience for our clients, whatever the cause.
Who We Are
Raymond-Cox Consulting brings together international experts in crisis management, emergency preparedness, business continuity, IT disaster recovery and pandemic planning to help businesses prepare for the unexpected. We use our years of experience in each of these areas to develop innovative plans designed for each client, enhancing and adjusting them over time. Our consultants have previously worked for a range of organizations including not-for-profit, small to medium-sized businesses, Big Four accounting firms, international professional services firms and global enterprises.
Engagements
Our consultants have executed an array of emergency preparedness, business continuity, crisis and incident management engagements for companies including not-for-profit organizations, startups, small to medium-sized businesses, Fortune 100 corporations and global enterprises. We have developed and delivered international pandemic plans, devised training programs and conducted groundbreaking simulation exercises. Clients are so satisfied with our work that most retain us to adjust the programs to the needs of their growing businesses and the ever-shifting landscape of threats to their organizations.
Consulting Services
What Our Clients Say
It's impressive to observe how Fiona Raymond-Cox effortlessly breaks down complex topics which she then documents in an easily comprehendible way. Her extensive knowledge of disaster management helps to improve our procedures by suggesting new or different approaches. Fiona's unwavering ability to keep her projects on time and on budget, her depth of knowledge, and her easy to work with personality have made her one of the most capable consultants we have partnered with.
Aaron Litwin - Senior Manager, Global Incident & Crisis Management Program, Global Safety & Security | Salesforce
Top qualities: Great Results, Expert, High Integrity, Personable, On Time, On Budget, Trusted Partner
Prior to the assessment, I was unsure of what to expect. Fiona and Victor were instrumental in breaking down and creating a formulated roadmap that feeds into our business roadmap as a result of the assessment. In addition, they created an excellent product that we could present to leadership to provide a snapshot of where we are on our ISO 22301 journey.
Fiona and Victor were very professional, considerate of our time, and ensured we were on track with our deadlines and deliverables.
The importance of certifications is becoming more apparent to customers not only for Business Continuity, but also for security controls. By ensuring we have steps in place to achieve ISO certification, we will demonstrate our commitment and progress toward maturity.
Shelly Munoz - Sr. Business Continuity Manager | Pure Storage
Top qualities: Expert, Personable, Trusted Partner, Collaborator
I worked closely with Fiona over a four year period to create and implement a complete business continuity program at Equinix. Her knowledge of the subject was both broad and deep. She was more than a consultant in the way that she connected with the company and co-workers and in her very dedicated work ethic. She took ownership of projects and thoroughly completed them with the right balance of collaboration and independent work. I would highly recommend her for any business continuity project!
Suzanne Gallie - Sr. Director, Global Risk | Equinix, Inc.
Top qualities: Great Results, Expert, High Integrity
We used Raymond-Cox Consulting (RCC) to deliver a company appropriate Business Continuity program that would help us ensure resiliency AND meet our ever increasing client demands to prove we could withstand major business disruptions with little to no impact on fulfilling our orders……. I would not hesitate to recommend Raymond-Cox Consulting to anyone, regardless of their program’s maturity level. Fiona and team really made this a great experience. I can’t thank her enough for all of her guidance and support as we rolled the program out.
Josh Davenport - Security Director, Americas | Verifone, Inc.
Fiona Raymond-Cox is an exceptional professional in the field of business continuity planning. I have had the distinct pleasure of working with Fiona on numerous engagements over the past few years. I have found her contribution to the work effort to be superior; she is an excellent team player with first-rate BCP knowledge and skills. She also possesses that critical “can do attitude” and will do what it takes to get the job done. I would work with Fiona on any project, any time, any place.
Regina Phelps - Founder | Emergency Management & Safety Solutions
Top qualities: Great Results, Personable, Expert
