Raymond-Cox Consulting brings together international experts in crisis management, emergency preparedness, business continuity, IT disaster recovery and pandemic planning to help businesses prepare for the unexpected. We use our years of experience in each of these areas to develop innovative plans designed for each client, enhancing and adjusting them over time. Our consultants have previously worked for a range of organizations including not-for-profit, SMB, Big Four accounting firms, international professional services firms and global enterprises.
There’s no need to conform to another organization’s idea of a risk assessment or business continuity plan; our team is here to design a program for you – whatever your requirements. No project need end after the plan is completed. Our programs are meant to change and grow as your organization matures.
Fiona Raymond-Cox, Founder and Principal
Fiona founded Raymond-Cox Consulting after leading both Marsh and PricewaterhouseCoopers’ Business Continuity practices in San Francisco and Hong Kong, respectively. She has more than 20 years of international experience in process improvement, and risk management solutions, analyzing business continuity management programs, performing risk assessments, designing incident/crisis management, business recovery, IT disaster recovery, and pandemic plans for small non-profits to Fortune 100 companies. She has worked with government, technology, professional services, legal, banking & finance, healthcare, telecommunications, retail and consumer industry organizations.
Fiona has been awarded the grade of Associate Fellow of the Business Continuity Institute (AFBCI) and is an accredited ISO 22301 Lead Auditor. She serves as President of the Business Recovery Managers Association. She is a California Disaster Corps member, the first program of its kind to incorporate disaster-trained volunteers such as Neighborhood Emergency Response Team members into California’s mutual aid system. From 2008 – 2016, she led the Emergency Preparedness Committee for a K-8 grade public school. Fiona is a native of the United Kingdom and lives in San Francisco.
Douglas Nelson, Senior Consultant
Doug is a Business Continuity Management Practice Lead. He is an expert in the field of business continuity program development, including hazard identification and risk assessment, crisis management, continuity of operations planning, program assurance and benchmarking against international standards. He has 15 years providing consultation to organizations of all sizes in banking & finance, biopharma, healthcare, higher education, manufacturing, foundations, retail, technology and public utilities & energy.
Doug is certified as a Business Continuity Professional by the Disaster Recovery Institute International and as a Project Management Professional by the Project Management Institute. He is a graduate of the University of California and holds a masters degree from California Polytechnic State University. Doug currently serves on several national and international committees responsible for the development of standards and professional practices in business continuity management, disaster & emergency management, and organizational resilience.
Kelly David Williams, Senior Consultant
Kelly is a senior consultant whose practice areas incorporate all aspects of developing and exercising comprehensive business continuity management systems including program governance, strategies, incident management plans, crisis communication plans, business unit recovery plans, and technology disaster recovery plans. Kelly’s early career focused on information technology management, where he served in Chief Information Officer posts for several years.
Kelly holds a Bachelor of Science degree from the University of San Francisco, a Master of Business Administration degree from San Jose State University, and a Doctor of Jurisprudence degree from Concord Law School.
Carl Whiting, Senior Consultant
Carl Whiting is a business continuity professional with 15 years experience in business continuity, crisis management, IT disaster recovery and related fields. He spent nine years at Marsh Risk Consulting, where he was a Senior Vice President; and two years at Ernst & Young in their Security and Technology Risk Solutions practice.
Carl has delivered solutions to more than 50 companies in numerous industries such as technology, consumer products, financial services, retail, bio-pharmaceutical, telecommunications, and manufacturing.
Carl has a BS in Management Information Systems from Brigham Young University and is a Certified Business Continuity Planner (CBCP), a Member of the Business Continuity Institute (MBCI), a Certified Data Center Professional (CDCP), and a Member of the Utah Chapter of the Association of Contingency Planners (ACP).
Victor Vela, Senior Consultant
Victor has over 12 years of Business Continuity experience developing and managing Business Continuity Management programs for the financial services and biotechnology industries. His early career focused on information technology management. He has used these skills to manage and support business continuity tools and emergency notification systems. His degree in Computer Science gives him a deep technical understanding that is very useful in solving the distinct challenges in business continuity and disaster recovery.
Victor holds a Bachelor of Science degree in Computer Science from The University of Texas at El Paso. He is a Certified Business Continuity Professional (CBCP), and is a Business Recovery Managers Association (BRMA) Board Appointee: Webmaster.
Matt Howell, Technology Consultant
Matt has been involved in the automation of business processes for 25 years, assisting many major retailers adopt and deploy new systems. Among other projects, he played an integral role in devising a new retail reporting system for Cablevision Systems, a leading NY area cable provider. Long a Sharepoint enthusiast and an advocate of “cloud” computing, he has most recently developed several custom business applications for Microsoft’s Office Live platform, and was one of 4 Office Live experts to be involved in the launch and deployment of the Office 365 platform. He subsequently qualified as a certified Microsoft Partner for Office 365/Sharepoint and was invited to join The Grid – an elite group of Office 365 experts.
Matt brings a balance of technical skill and general business experience to every project – ensuring a focus on maximizing usability and visual appeal in addition to functionality.