Our consultants have executed an array of emergency preparedness, response, business continuity, crisis and incident management projects for companies including not-for-profit organizations, startups, SMBs, Fortune 100 corporations and global enterprises. We have developed and delivered international pandemic plans, devised training programs and conducted groundbreaking simulation exercises. Clients are so satisfied with our work that most retain us to adjust the programs to the needs of their growing businesses and the ever-shifting landscape of threats to their organizations.
Here is a sampling of current and past projects. For more details on any specific engagement, please contact us at email@example.com.
Global Data Center Operator
In our fifth year, providing management of our client’s global business continuity management program under an outsourced service agreement. Scope includes all aspects of program governance, crisis management and business recovery, with oversight of the disaster recovery, and emergency response programs.
Global Technology Payments Systems
With the long term goal of having a “best in class” global business continuity management program, our client engaged us to assess their program against ISO 22301, and to deliver a roadmap that would seek to close gaps. Subsequently engaged to develop the corporate program governance document, we have since undertaken a series of engagements ranging from development of emergency response plans, to facilitating an incident debrief, to development of client’s European division’s business continuity management system, which resulted in a successful audit by client’s customer.
US National Property Management Company
Following recent active shooter training, client was concerned their emergency response program did not reflect current response recommendations. We updated existing documentation to align with the Department of Homeland Security’s latest active shooter, and workplace violence guidelines.
Work for this client spans multiple years, and many discreet engagements. Examples include, development and facilitation of multiple crisis management team exercises, to ensure corporate and/or regional team members are trained; we act as emergency notification system administrators, regularly conducting training and exercises for client’s own internal administrators, on an ever expanding toolkit of training and testing materials developed by us; we planned and coordinated a strong marketing campaign for a week-long series of events, at two key locations to better prepare staff in the event of a disaster.
Berry Growers Association
Our client had been concerned for some time about its South American distribution center operations. We worked with the Operations team to develop an actionable plan to address business continuity for the site.
National Service Provider to Drug and Device Manufacturers
More and more customers had been seeking evidence of our client’s business continuity program. We were engaged to develop the program from the ground up. We facilitated a series of workshops to formulate the program’s governance document, establish the incident management team and plan, ascertain risks, perform a business impact analysis, determine recovery strategies, and create business continuity plans. We trained and exercised both the incident management team members and department business continuity team leaders separately, then jointly, and created formal after action reports following each exercise. A position statement was also created to articulate the scope of the program to our client’s customers.
Multinational Big Data Corporation
Client wanted to establish the baseline for their business continuity management program. We facilitated a working session with senior management, which led to the development and acceptance of their program governance document.
San Francisco Private High School
Following several events in the district, the Principal recognized that his own school had no cohesive team or plan in place to respond to an incident at the school. We facilitated a workshop with the management team to educate them on the Incident Command System structure, identified the incident management team members, and created their incident management plan.