Global Data Center Operator

by on Nov 14, 2016 in Projects

Global Data Center Operator

Almost 5 years managing our client’s global business continuity management program under an outsourced service agreement, prior to their recruitment of a full-time program manager. Scope included all aspects of program governance, crisis management and business recovery, with oversight of the disaster recovery, and emergency response programs. The engagement included the development of policies and procedures, position statements, operational plans, online training, facilitation of a multi-year crisis management and business continuity exercise schedule in the Americas, Europe, and Asia, implementation and administration of business continuity and emergency response-related systems, presentations to Steering, Governance, and Audit Committees. Achieved ISO 22301 business continuity certification for client’s Brazil operations as part of an integrated management system.